Two-Factor Authentication

Two-Factor Authentication (2FA) can be enabled for your customer account to create an additional level of security over your account.

To enable 2FA on your account you will need an authenticator app on your mobile device, any app which supports Time-Based OTP can be used, for example Microsoft Authenticator or Google Authenticator.

When you click Enable 2FA a QR code will be displayed on the screen which should be scanned using your authenticator app, you will then need to enter the 6-digit OTP from your authenticator app and your password to ensure that the 2FA profile has been successfully stored.

Note that the QR code can only be displayed once and 2FA cannot be disabled once it has been activated for your account.

When logging in to an account with 2FA enabled then you will be required to enter the TOTP displayed in your authenticator app when logging in.

When logging in through the browser and through our mobile apps you can additionally choose to remember the device for 7 days which will store a token on your device for that account for 7 days allowing you to login without entering the OTP.

Cookie	LastUser
Description	Stores the customer number from the last login through this browser. Used to prefill the user input in the login area.

Cookie	Cookieconsent
Description	Used to check if the cookie banner was shown to you in the last 35 days. Also stores your specific cookie banner selections.

Cookie	contactform_flag
Description	Checks if the red box with the contact form hint has already been presented in this browser session.checks if the red box with the contactform hint has already been presented in this browser session

Cookie	PHPSESSID
Description	This key is necessary to anonymously identify the current user session by our system. Essential for shopping cart, order process, customer account, etc.This key is necessary to anonoumously identify the current user session by our system. Essential for shopping cart, order process, customer account etc.

Cookie	Vimeo
Description	We use the video platform Vimeo to host videos and embed them into our website. When clicking on the video, Vimeo may set cookies in the browser.

Cookie	analytics_storage
Description	Checks if Google Analytics cookies can be stored to analyze user behavior on the website and understand how visitors interact with our content. By consenting, you help us improve the user experience.

Cookie	ad_storage
Description	Checks if advertising cookies can be stored, which are used for personalized advertising and retargeting.

Cookie	ad_personalization
Description	Controls whether ads are personalized based on the user's behavior and interests to show tailored ads.

Cookie	ad_user_data
Description	Controls whether the user's personal data can be processed for advertising purposes, such as information about age, gender, or interests.

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