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Events

The Event menu in RACE RESULT 14 is used to access your event files or create new ones, when working offline not all menu options will be accessible. Your most recently opened events will be shown first or browse your last (recent), next (upcoming) or all events. Using the search bar will search across all events.

To create a new event, click on the button Create New Event, enter event name and date, select a template and click on Create (This function is only available when working online.

Offline, new event files can be created in the RACE RESULT Web Server).

To copy an event click the copy icon in the row of the original event to be copied.

To delete an event, click on the delete icon on the right (only available when working online). When deleting an event you will be asked for your login password (belonging to your customer number).

Participants Search

Using the Participants Search function you can search for participants across all your event files.

Event Groups

Event Groups is used to sort your events on my.raceresult.com into the different categories displayed. You can find more info in the Groups article.

Customer Analysis

The Customer Data Base (CRM) gives you valuable insights who your participants (customers) actually are, where and how often they race and where they are from.

Groups

The Event Groups section is located on the main page of RACE RESULT 14 online where you can create new groups and manage your existing groups.

Those Groups are used to sort your events on my.raceresult.com into the different categories displayed.

Race Organizers - Clubs - Series - Timers - Topics

Please note that one event can be added to several groups and you can also create internal only groups that are not visible on my.raceresult.com.

Creating New Groups

If you create a new group, give it a meaningful name that is easy to understand.

Public Groups

You can add your events to public groups, and you can make your group available for other users of RACE RESULT 14. Please use this feature responsibly. The more effectively the events are sorted, the easier it is for users to find your events on the platform:

Only add events to a group if it will improve or enhance the end user's (participant / spectator) experience.
Before creating a public group, check if such a group already exists.
If you think you need access to an existing group (club, event series, theme) then try to contact the existing timer of that group

Publish Group on my.raceresult.com

If you want the group to be listed publicly, tick the box to publish on my.raceresult.com and make sure to assign it to the relevant category. This way the group is displayed in the correct tab on my.raceresult.com and can be easily found by users.

Group Category

For the group category you have the following options:

Event Series: If you have several events that e.g. have an overall scoring, belong to a league, cup, etc.
Clubs: Add all events that are organized/hosted by the same club. Such a group could be easily embedded into a club website
Other Topics: This is a category that could make sense for other timers/organizers that don't fit any of the other categories such as events within a specific region
Timer: This category allows you as a timer to list all of your published events at once - to show prospective customers the range of your events
Race Organizer: List all events of the same race organizer to help promote other related events

Remember, all published events are listed under "All Events" on my.raceresult.com, where participants can filter by sport, date, country, etc. Listing an event in any of the above categories is an optional additional function.

Especially for Timer groups, it may make sense to tick the box to include all of your event files in this group, whenever you create a new event, it will be added automatically.

Cover picture

Uploading a header picture will make look the group page much more attractive. The optimal size for those pictures is 1150 x 212 px. Other formats will be automatically resized. If you do not upload a picture, then a default template will be used.

Logo

Upload a logo to increase your recognition value! We suggest uploading a file with a resolution of 300 x 300 px. Other formats will be resized automatically.

Contact Information

Provide contact information relevant to the group. These fields are optional but helpful to fill. Especially providing an email address gives participants and prospects an easy way to get in touch.

Sorting Algorithm

In the background, my.raceresult scores all events according to recent user activity (i.e. number of clicks, registrations, list views and more). The more popular an event is then the higher up it will be shown on recent and upcoming events.

For groups, the algorithm sums up all event scores within each group. The more user activity within a group, the more prominently the group will be shown. This also means that the sorting may update throughout the course of a day if there are multiple popular events being run.

To further refine the experience for participants, the system also checks the browser locale and will display the results from this country first. The search field detects known locations and will sort results according to the geo-location of the event/ timer’s address. If you type Berlin, search results will be sorted according to their distance to Berlin.

Editing/Hiding Information on my.raceresult.com

Groups can easily be edited / updated, and it is advisable to keep banners and logos kept up-to-date if these do change over time, a group can be hidden from my.raceresult.com at any time by disabling the option to publish the event.

For the release of the platform, we took the liberty to upload some timer logos and to sort all existing groups to the new categories, if you feel there are greater problems then please contact support@raceresult.com.

Timing Systems

The timing systems archives lists all systems which have ever been connected to RACE RESULT servers using your customer ID. Some basic information about the system is also shown.

Clicking on a system will open a window which lists all the passings files which have been uploaded for that system, the map on the left side shows the GPS position of the system at the time the file was created.

Clicking on a file will download a txt file of that passings file which can then be imported manually through the RACE RESULT 14 Timing Tab if required. Clicking Last Position will zoom in to the last known position of the device (according to the device Status calls).

Email Archives

When sending Emails through RACE RESULT 14 online, either through the Email / SMS Module, Registration Forms or Raw Data Exporters then a basic copy of the email will be kept in the archives, along with the status of the email if returned from the mail server. Clicking on an item will open a preview with the full e-mail content.

SMS Archives

When sending SMS through RACE RESULT 14 online, either through the Email / SMS Module, Registration Forms or Raw Data Exporters then a basic copy of the SMS will be kept in the archives, along with the status of the SMS.

Dashboard

The Dashboard provides a quick overview of your event, in particular information about registration figures & payments.

Summary

Contests

A quick summary of total participants in each Contest and how many are started/finished.

Click View Map to additionally see the GPX routes of each Contest on a map.

Overview

Technical overview of the event, in particular this will warn of any Circular References in your file which may cause errors with calculations.

Additionally you can download a copy of your event file.

Notes / To Do List / Contact Information

Keep track of useful event specific information or create a list of tasks which need to be completed.

Registration Figures

The Registration Figures show information regarding the distribution of participants' registration before the Event Date.

The window consist of 2 sections: the Registration Chart, showing a graph with Cumulative, Day, Week and Month views, and the Registration Figures showing how many participants registered for each contest on which day, expressed as D-X where D is the event date and x is the number of days before this date.

It is also possible to Compare the registration figures with another event which is owned by the same account, useful to compare year-on-year registrations for the same event for example.

Leaderboard

The Leaderboard shows the winners or current leaders of the event. Through the settings at the bottom of the screen, you can select a Ranking and a number x so that the first x participants in each group of the ranking will be shown.

If you would like to show different columns (or use a different format), you can also select a List from which the column settings will be taken.

Enable the Auto Update checkbox to auto refresh the page every 30 seconds.

Online Payment Summary

The summary shows all transactions received through the Online Payment and a summary of the monthly payouts.

In the Online Payment Overview you can also cancel payments for deferred payments if necessary.

The Sales List allows you to generate a list of payments received in a specific time frame, usually required for accounting purposes.

my.raceresult.com Statistics

The my.raceresult.com Statistics show daily statistics of how many lists and race certificates have been loaded. After the date of the event statistics may be grouped by month where the figures are less relevant.

Basic Settings

The Basic Settings define core settings of your event file.

Event Settings

Main Event Settings

These are the most basic settings of an event including the Event Name and Date, the type and logo are used for the event listing on the my.raceresult.com platform.

Localization Settings

The localization settings are used to set specific values for the event.

Units of measurement determine whether the default values should be shown / calculated in metric or imperial units, this is used by for example the Splits setup and default functions for speed and pace (which return Km/h and Min/Km or Mph and Min/Mile accordingly).

The special date format allows you to enter and display dates according to your local standard or a required format.

Time zone is used for calculating the current time for the event, this is used when setting a date / time for which elements of the online platform (such as registration) should be available. This is also used to convert the UTC times from Track Boxes to the correct local time.

The Text Ordering (Collation) allows you to define the mode of alphabetic ordering as different languages sort special characters in different ways.

The currency which should be used to calculate entry fees and to capture payment through the registration module.

Event Location

The location is used by the my.raceresult.com platform to help users find events, it also sets the centre point of maps for elements within the software.

Other

Enter comments or weather information about the event, these can be later referenced in output lists for headers and footers so could be to note important changes to the event which may occur.

User Defined Attributes

Attributes allow you to define custom fields for the Event which can be used anywhere using [Event.AttributeName].

Contests

Contests are used to define groups of participants, for example in a running event with a Marathon and Half-Marathon, each distance would be a unique Contest. Every participant in your event should be assigned to a Contest.

The setup of a contest has several effects:

Participants of different contests are usually ranked separately (i.e. there is a first place for the 5k and a first place for the 10k).
Define per contest how the times are rounded and formatted.
Define different Age Groups and Entry Fees per contest.

The individual settings are explained in the following:

General

Simply enter the name, distance/length and start time of the contest and assign a unique number (ID).

Participants

Define which participants are eligible for the contest. This has the following effects:

Non-eligible participants will not be accepted in the online registration and on-site registration.
When entering a non-eligible participant in the Participants Window, a warning message will show.
The Data Analysis will show non-eligible participants.

Times

These settings define how the times of the participants of this contest will be rounded and formatted by default. Note that the Time Format settings in General Result Settings will take priority if set.

Additionally, select the Finish Result. The Finish Result will be highly relevant for Scoring, the selection of the Finish Result has two effects:

The fields Time and DecimalTime refer to the formatted/decimal time in the respective result. For example, Time can refer to the field Time2 for participants in one contest while it refers to Time5 for participants in another contest.
The field Finished is true for every participant if there is a time entered into the corresponding finish result, and the participant is counted as finished in the Overview Window.

By default, Finished is used as filter for the rankings and DecimalTime for the sorting of the rankings. In other words, the Finish Result is used for the most important scorings. When using Splits, the Finish Result can automatically use the Last Split, this will be used as either Gun Time or Chip time according to the Time Mode selected in the Splits setup for that contest.

Similarly, you can select the Start Result, if you have a timing line at the start, select to either automatically use the first Split or the result that contains the start time. The field Started will be true if the participant has a time in the start result and the participant will be counted as started in the Overview Window.

User-Defined Attributes

Attributes allow you to define custom fields for each Contest and allow you to show different texts for each Contest, you can use the Attributes anywhere using [Contest.AttributeName].

You can define attributes with the same name for different Contests and then call this field in the releveant output / certificate.

Course

Upload a GPX file with the course or draw the course on the map by clicking the Create Route button. The courses will be shown on all maps in RACE RESULT 14 which is helpful for example to validate that the timing systems are set up at the right spot.

Other

When the Start Transponder is being detected, this is usually a marker from your timing system which is recorded as a transponder code such as 99999, the time will be saved as Start Time (T0).

Set the contest to inactive to hide it in the Overview Window. Use this function for example if one contest does not take place this year, but at next year's race again.

Participants Data

One of the most important aspects of managing an event is the handling of participant data, this includes a range of default fields and functions but also allows you to store or calculate your own custom fields and functions. To simplify the work flow you can enable / disable certain default fields and also control how these fields behave when editing through the Participants Window.

Default Fields

Define some general settings for data handling in the Participants Window. Activate or deactivate standard fields and define if these are mandatory or not. If mandatory fields are not filled in the Participants Window, they are highlighted with a red bar and a warning will show when trying to save. Note that for the Online Registration mandatory fields can be defined separately.

Input Assistance / Settings

Control how data should be handled when entering/editing participants directly in the Participants window. When Age Group changeable is enabled then the Age Group can be manually changed, which can be useful if working with overlapping Age Groups - but note that this will be overridden if the Age Groups are recalculated at a later time. You can also disable Agender if that shouldn't be used throughout the event file.

Age Groups

An Age Group (short AG) is a group of athletes with roughly the same age. Usually, events have an age group score where the athletes of each group will be ranked independently from the athletes of other groups. Age Group definitions often vary according to the type of sport and also your local governing body regulations.

When creating a new Event File, default age groups will be set up automatically which can be changed freely according to your needs.

General/ Import of Age Groups
Via the Import button you have the opportunity, to import age groups from different sources. For example you can load standard age groups or import age groups from a file which you created via Export.

Should you have made a copy of the previous year's event file, you can adjust the age groups with the functions Edit->Years +1 and Years -1.

If you need different age groups for different contests, activate the option Separate Age Groups for Each Contest under General Settings. Either enter different age groups for each contest or import them with the function Import->From Contest from another contest and then make necessary changes.

Second/Third Age Group Set
Maybe it is necessary to set up two or three different age group sets so that each participant is assigned two or three age groups. The second age group can be used for an additional score like a team score where for example the age groups M40, M45 and M50 are combined in the age group Masters.

Input Age Groups Based On
You will need to define on which criteria you will enter and with which age groups are set, this will usually depend on the type of event you are timing. Under Input Age Groups Based On you can select:

Date of birth - Age groups are set by a defined date range rather than age ranges.
Age on event date - Participants' age on the day of the event set in the event Basic Settings.
Age on 12/31 (Previous Year) - Age on 31st December of the previous year.
Age on 12/31 (current year) - Age on 31st December of the current year.
Age on arbitrary date - Age on a specific date, to be defined below.

Updating Age Groups

In the Participants Window, the age group will be assigned automatically, based on gender and date of birth. However, you can manually change the age group if needed. That is why age groups will not be updated automatically, when changing the age group settings.
To update the assigned age groups after changing the age group settings, click on Refresh Age Groups of All Participants.

Useful Hints

Accessing Age Groups
On lists and certificates you can access the name of the age group selected for the participants via the fields [AgeGroup.Name] / [AgeGroup1.Name] (and [AgeGroup2.Name], [AgeGroup3.Name]).

Sorting of Age Groups
Often the age groups are to be handed out in a certain order, for example because an age group is first in the award ceremony. Therefore you can change the order of the age groups by moving the arrow icon on the left to the desired position. The order of the age groups influences the fields [AgeGroup1.OrderPos] ([AgeGroup2.OrderPos], [AgeGroup3.OrderPos]) which create ascending numbers according to the entry order in the age group settings. These fields can be used for sorting on lists. The default list Result List AG also uses this procedure.

Age Group Abbreviation
Aside from the name for the age group you can also enter an abbreviation. If not much space is left on a list, you can access it via the field [AgeGroup.NameShort] / [AgeGroup1.NameShort] ([AgeGroup2.NameShort], [AgeGroup3.NameShort]).

Age Group ID
Each age group has a unique ID which does not change if the name of the age group is changed. It can be accessed via the field [AgeGroup.ID] / [AgeGroup1.ID] ([AgeGroup2.ID], [AgeGroup3.ID]).

The age group ID is well suited for the grouping at the calculation of rankings as age groups are distinguished even if they have the same name. If you set up two groups named Kids (for boys and girl separately) and group the ranking by AgeGroup.Name, boys and girls would be ranked together. However, if you use AgeGroup / AgeGroup.ID instead, the two age groups will be ranked separately.

Pictures / Files

Images and other files can be imported in to your event file for use in other parts of the software, most commonly for the my.raceresult.com header.

Files can be imported under Main Window - Pictures / Files

Files which are not stored in any folder will be saved directly to the event file and will be downloaded if the event file is checked out.

Files stored inside the my folder will be available across all event files under your account when working online.

Files stored inside the common folder are stored online and can be accessed by any RACE RESULT user, inside here exists some alternative flags which use the Country / Nation Alpha-2 abbreviation for the file name.

To access files stored inside folders the image name works as a standard file storage system, for example an image named "header.png" stored inside the common folder would use the image name "common\header.png".

See our How To guide on how to use your images and files in different parts of the software.

Access Rights / Simple API

Participants

The Participants Window is used to manage all participant data within the event file.

The participants window can also be accessed by using the search bar in the main navigation bar, selecting a name from the search will automatically open that participant in the main view.

View Participants

When opening the participants view a table of all participants will be shown, if you have previously opened the participant view for an individual participant then your last viewed participants will be shown below for quick access.

Clicking on a participant record from this table will open the Participant View for that participant to the right side of the table. The arrows in the top bar can be used to scroll through the participants one by one according to the current sorting of the main table view. Clicking New will immediately create a new blank participant record which will be opened in the participant view.

Note that the list of participants will be cached by the browser so when importing new participants or editing large batches of data you may need to reload the data using the reload icon in the top bar.

Add or remove columns to the table by clicking the grid icon in the top bar.

Sorting / Searching & Filtering

By clicking on the head of a column you can sort the table by this column. Press the same column head a second time to sort in descending order.

To filter the table click the filter icon in the top bar and select how you wish to filter participants, either using one of the standard fields or using any filter expression. When a filter is applied the filter button will be highlighted orange.

Import Participants

To import participants from an external source, you can import an Excel/CSV file in Main Window->Import Participants.

Requirements

The Excel file has to fulfill the following requirements:

The data you would like to import is on the first worksheet.
The first line contains column heads which determine into which Field the values of the columns will be imported.
The file contains no blank lines in between. As soon as the first empty line is found, the import will be stopped.

It is easiest to fill out the example of a valid Excel table linked in the import screen.

Furthermore, the Excel file should only contain data which you really want to import. If the file contains other columns, the import will be denied with an "Unknown Column" error message. In this case, it is possible to activate the option Ignore Unknown Columns, but it is a bit risky. If one column title is wrong (e.g. Name instead of LastName), the column will be ignored and the data will be imported without it.

Note: For RACE RESULT 14 to read the Excel/CSV/Text file, you need a spreadsheet software such as Microsoft Excel or Libre Office Calc installed on your local machine.

Adding and Updating Participants

By default, the records from the Excel file will be added to your event file. If the Excel file does not contain a bib number, a new bib number according to the Bib Number Settings will be assigned.

However, if the Excel file contains the column Bib and a number is entered, this bib will be used. In return, this means that the record will not be imported if the bib number already exists in the event file.

When activating the option Update Existing Participants, existing records in the file will be updated with the information from the Excel file. The setting Participants Mapping Via defines which record in the event file and which record in the Excel file correspond to each other. Usually, records will be mapped via the bib number, but you could also choose, for example the first two columns which may be last and first name.
If a corresponding record cannot be found in the event file, a new record will be created, unless you activate the option Do not add participants.

Additional considerations

It is important to only import Age or DateOfBirth or YearOfBirth. If you import more than one of these fields they will conflict with each other and your data will be incorrect. More information on these fields can be found in our article YearOfBirth and DateOfBirth.

Adapt Data

Main Window->Adapt Data offers numerous functions to change data of several participants at the same time.

Data Analysis

Main Window->Data Analysis offers three functions:

Delete Data

Delete data provides methods to delete large batches of data, individual participants or times can be deleted in the Participants Window.

First, select what data you would like to delete:

Participants
History Data
Times (Special Results)
Raw Timing Data
Overwrite Values (Special Results)
Bank Information

Then select the details (like contest), enter a filter if needed and select the Delete button.

The number of records that will be affected by the delete action will be shown. When dealing with large datasets it is recommended to create a backup first.

Finance

Entry Fees

Here, any number of entry fees can be defined, either basic fees or optional fees. The final entry fee for a participant will be calculated by summing up all applying entry fees.

Enter a name or keyword for the entry fee that describes it. This name will also be shown in the online registration if this fee is applied. Then, enter the amount or select % as Type and enter a percentage. All applying entry fees in the list above will be summed up and then multiplied with the percentage.

The Tax field allows you to define how tax should be handled for a specific entry fee, you can enter any decimal value and then select whether the amount includes tax or whether this should be added on top of the value at checkout.

If the entry fees are separated by age then set the values for Born Between accordingly, if the entry fees are applicable to all participants these values can be left blank.

Similarly a date range for the entry fee can be defined, this allows for tiered pricing over different date ranges, if the entry fee is always applicable this can be left blank.

If only certain participants have to pay this entry fee, for example those who ordered a t-shirt, enter a filter which calls the Additional Field TShirt <> (empty)

Assigning a category name for the entry fee may be important for Vouchers.

Through the More details button you can access additional settings:

When specifying a field in Multiply with, the entry fee will be multiplied with the value in that field or expression. If an Additional Field saves the number of t-shirts ordered, the price for the t-shirt can be multiplied with the number.
If checking Show as basic fee, optional entry fees (i.e. having a filter) will be shown on the landing page of the online registration.

Vouchers

Vouchers are frequently used to reduce the entry fee. If a voucher code is entered in the Data Field Voucher, the system will look up the amount of that voucher in the voucher table and reduce the entry fee accordingly.

When creating vouchers, you can set the following parameters:

Code: voucher code, for example RACE2021
Type: the amount of the voucher can be a fixed amount or a percentage value (of the entry fee). Additionally, the voucher can reduce the price to the price of the first or previous registration period.
Amount: enter the amount or percentage value
Category Affected: if you have defined categories for your entry fees, you can make this voucher apply only to one category. For example, the voucher could reduce the price of the base fee, but not the price for extras like a t-shirt.
Times Usable: when selecting a number here, the voucher can be used only so many times when registering through the online registration.
Remark: make a note, for example who received this voucher code.

In most cases you will either set up voucher codes like RACE2021 that can be used unlimited, or create many individual voucher codes like K4A7B5DJ that can be used only once. In order to generate many individual voucher codes, the Autogenerate function can help you.

Invoicing

When using online registration you may need to produce invoices for participants with their payment information for accounting purposes. An invoice is a unique and singular document containing a fixed set of data which should not change.

Invoices are not be linked to just a single participant record, they may group multiple participants together under a single invoice. Each invoice contains the data as to which specific entry fees / payments have been linked to that invoice, this allows multiple invoices to be generated for participants for later payments or refunds if required. invoices have their own set of fields to be used which relate to the invoice settings.

Invoices can also be generated as e-invoices in the ZUGFeRD format. It is important to note that an invoice does not necessarily have to be linked to a payment process and can therefore also be created and sent independently of online payment.

Creating and sending invoices can optionally be combined with the email confirmation, but is generally independent of the registration process. Application examples for creating and sending invoices can be found in our How To.

Email / SMS

The Email / SMS Module allows for bulk sending of Emails or SMS to participants.

You can create an arbitrary number of templates for different purposes which can be sent through the E-mail / SMS window or may be triggered through an Exporters.

The list on the left shows all templates in your event file which can be rearranged using drag&drop by clicking the free space to the left of the template name.

Templates can be further sorted into folders, to create a new folder, click the Add Folder icon in the Email/SMS Header. By clicking the folder header, the folder can be expanded / collapsed, to sort the items within a folder alphabetically, click the icon. Empty folders will be deleted automatically when you reload the window.

Clicking the name of a template from the menu opens the settings for that template where the template can then additionally be sent from.

Email/SMS Templates

When creating a new template first choose the Type:

Email (Single): will send individual emails to the participants
Email (Group) One email per email address: will send one email per unique e-mail address in each group registration (defined by the GroupID). If multiple participants within the group are registered with the same e-mail address then the Text content will be repeated for each participant.
Email (Group) One email per group registration: will send a single e-mail to each group registration (defined by the GroupID). If multiple e-mail addresses are present within the group then each will be included in the e-mail To. The Text content will be repeated for all participants within the group.
SMS: to send out text messages
Web Service Call: serves to trigger a HTTP GET request to a third party server

The available settings will depend on the template type.

More Options

Sometimes you may wish to define alternative recipient addresses for e-mails / SMS, by default the Receiver Field will be set to the standard E-mail or CellPhone fields but you can choose from any of your additional fields of type Text Field. If you want to send the same Email or SMS template to multiple recipients then you can create a semi-colon separated list of values in the field which will be used as the Receiver FIeld for the relevant template.

A Default Filter is helpful if you want to make sure that the template will be sent only to certain participants. Later when sending the messages you can still change the filter, but you cannot forget to enter the filter. So for example to make sure the template will only be sent to participants in contest 2 enter the filter:

[Contest]=2

Setting an Additional Check Box can helps track to which participants a tempalte has already been sent.

You may want to combine this function with the default filter: Set Check Box when the message was sent and use this default filter for future send jobs:

[Contest]=2 AND [CheckBoxName]=0

Sending Templates

Clicking the Send tab within a template will display the list of participants who will receive the e-mail according to the filter, the right side will also show a preview of the e-mail for each participant.

You can choose to send to specific bibs or adapt the filter before sending.

Clicking Send will create a Job which will begin sending all the e-mails, the job will show details for each e-mail. If the job receives an unknown error from the SMTP server it will stop.

SMTP Settings

When sending emails from RACE RESULT 14 you can use our servers to send a maximum of 10 emails (excluding automatic registration confirmation emails), or you can connect your own SMTP server to send a much larger amount. These SMTP settings apply to all e-mails sent through RACE RESULT 14.

You will need to find the settings for your mail server SMTP, these are normally available from your hosting provider, normally the username will be your email address with the corresponding password, note that the password will be encrypted when saved so it cannot be copied again.

When setting up your SMTP server for the first time it is advisable to test this by sending an e-mail to yourself, this can be done in a test event by adding yourself as a participant.

Here are some common SMTP server settings. Please note that these settings change and might only be accurate up to the date this was written 3/17/2020.

Office 365 SMTP Settings

Server address: smtp.office365.com
Port: 587
Encryption: TLS

Outlook SMTP Settings

Server address: smtp-mail.outlook.com
Port: 587
Encryption: TLS

GoDaddy SMTP Settings Americas

Server address: smtpout.secureserver.net
Port: 465 or 587
Encryption: SSL

Gmail SMTP Settings

Server address: smtp.gmail.com
Port: 587
Encryption: TLS

Gmail requires an extra level of security. You will need to generate an additional password on your Gmail account in order to use a Gmail SMTP. This generated password will be used instead of your normal Google account password.

Registration Forms

Registration Forms are used to provide both online and on-site registration, this can also be extended to online self-service allowing participants to update their data directly.

The list on the left shows all registration forms in your event file which can be rearranged using drag&drop by clicking the free space to the left of the form name.

Lists can be further sorted into folders, to create a new folder, click the Add Folder icon in the Lists Header. By clicking the folder header, the folder can be expanded / collapsed, to sort the items within a folder alphabetically, click the icon. Empty folders will be deleted automatically when you reload the window.

Each registration form is fully customisable and multiple registration forms can be setup for different purposes and each form is one of four types:

Single Registration
Group Registration (Enter multiple registrations simultaneously)
Single Self-Service
Group Self-Service

To access self-service a unique URL is generated for each participant which contains a unique Key for security, the URL can be retrieved using the Changelink() function.

Each registration form will generate a unique URL which can be opened directly, or the form can be included in the my.raceresult registration page.

General Settings

Activation / Registration Period

Define the date range for which a registration form should be available, or manually activate / de-activate a form completely.

Note that the date/time is according to the time zone of your event file.

Registration Type

Set the title and form type for the registration form.

If using a group registration then you must also define the min, max, default and increment values.

Increment is the number of new entries added when the user clicks "add registration" in the form.

When creating a self-service form (either individual or group) you can apply a filter to define for which participants the form should be available, or which participants should be included in the group.

Additionally for group self service forms you can optionally define the identity field - this is the field on which participants should be matched in order to be part of the same group, such as club if managing a club / team registration. By default this will use the GroupID.

Contest / Registration Limit

If the registration form should only be available for a specific contest then select the Contest here and optionally define a registration limit.

If All Contests is selected then the registration limit applies to the total count of participants. Note that individual contest limits can be applied in the registration form.

If you wish to exclude only certain contests from a form then this can be done using the Input Fields Extended Settings

Website Integration

Individual registration forms can be embedded directly to your own website using the integration code for each unique form.

See Website Integration for more information on embedding registration forms in your own website.

Registration Form

Each registration form can contain an arbitrary number of steps, where each step can capture / show different data.

A typical registration form will contain at least two steps, the first to capture participant data and then second as a check page to confirm the details are correct and accept any applicable terms and conditions.

Step should have a title, which is shown in the top navigation bar during the registration process. Individual steps can also have Active From / To date if certain options should only be valid for a specific time frame. Optionally the text for the "Next" button can be customised.

When navigating forward / back between steps the content to be displayed is calculated by the server, in this way the forms can dynamically calculate data. It is also possible to force a step to refresh the displayed data using the Extended Settings option.

Online Payment

Online payment allows you to capture payment directly as part of the registration, when enabled the additional steps to select and make payment will be automatically generated when the registration form is loaded.

Payment Methods

RACE RESULT offers a range of payment method options through the online registration, note that not all payment methods are available in all countries.

For payments where fees are received by RACE RESULT, the Online Registration Contract is required, a link to this will be shown when a payment method requiring it is selected. These payment methods are subject to fees and payout in accordance with the contract, the fees for each method are shown in the settings.

For more information on how RACE RESULT handles the collection and payout of Entry Fees see Entry Fee Collection / Payout.

The Special Button Text to finish registration is shown for methods where the user is not redirected to a different payment page (e.g. SEPA, Wire Transfer or Cash Payments).

Instant Payment Methods

The participant makes direct payment online, normally using a credit or debit card, available for EUR, CHF, GBP, USD transactions with Europe only.

Delayed Payment Methods

The participant can make a transfer at a later date to RACE RESULT accounts in either Germany or Switzerland, these will only be marked as paid once funds are received.

DIY Payment Processing

If you have an account with a supported payment platform, then participants will make direct payment through this platform which will then be paid directly in to your account, this is entirely at your own risk. Please note that typically payment via credit card is the only supported payment method within these DIY Payment Gateways, even though they may offer a number of different payment methods.

You will need to enter details of your account according to the method selected.

The available payment methods and their charges are outlined in the article below.

Confirmation Page

The confirmation page is automatically added as a step to the end of the registration after either the last step defined in the form or the online payment if enabled.

The Confirmation Page can be given a label and then allows for fully customised HTML text to be entered.

Additionally it is possible to use any fields or functions in the confirmation to display participant or event data, note that for Group Registrations, data is only shown for the first participant of the group.

A button to enter a new registration is always displayed below the confirmation by default.

If an error occurs during the registration then this will additionally be displayed to the participant in the confirmation page.

After Save Actions

After Save Actions are triggered when a registration is completed, after either the last step in the registration form or online payment if enabled.

Save Value

This can be used to save a value in the registration records which cannot be determined before the end of the registration process, for example a unique invoice number or registration Identifier.

The value can be saved to any default field or additional field and should be entered as a regular Expression which can use any other fields or functions. Optionally a filter can be applied to only save this value for specific participants.

Send E-mail

Send e-mail allows sending of any pre-configured Email/SMS Template, often used as a registration confirmation. Different templates can be filtered to different participants if required, for example a group registration mail may be configured differently from a single registration.

Print Certificate

This is to be used when the registration form is used for on-site registration which could be used for example to print a bib number directly after registration.

Save Certificate

Saving a certificate can be useful in connection with a signature field, where the signature on a waiver-form is saved as a PDF.

Advanced Settings

Advanced Settings are applied to all registrations through the registration form for customising behaviour or styling.

Settings

Check if gender matches first name - this will warn the user if they have potenitally entered an incorrect gender based on the first name. The data used here is based on trends accross all events stored on RACE RESULT servers and is not fixed in any way.

Check if already registered - only accept a registration if there is not a registration already existing with the same Firstname, Lastname, Year of Birth and in the same Contest to prevent duplicate registrations / payments.

CSS - Custom CSS that is applied to the whole page in which the registration form is loaded.

Store Additional Values

This allows capturing of specific additional data to be stored with each registration, the value can be saved to any default or additional field. Optionally a filter can be applied to only save this for specific participants. These are stored when the registration is captured, and so are saved before any after-save actions are triggered.

Additional values will only be stored when the field is not part of the regular registration form fields, if the field is included then this value will always be prioritized. Additional fields can also be used for "show if" filters.

Note that the with the exception of source Expression - values should be entered as plain text, and not a RACE RESULT 12 expression, meaning there should be no quote marks around the value for plain text.

There are a number of different sources from which data can be pulled.

Fixed Value - A fixed text value to be stored in a field

Expression - Calculate a value from an Expressions to be saved

Max Value + 1 - Takes the current maximum value for the specified field for all registered participants, plus one.

Max Value + 1 (Contest) - Takes the current maximum value for the specified field for registered participants in the same contest, plus one.

URL Parameter - Stores the value of the specified URL Query Parameter

URL - Stores the entire URL in which the registration form was loaded from

Name of Registration Form - Stores the name of the registration form

Language - Stores the language used during the registration process, this will be the language from my.raceresult.com when using the standard online registration. Note that this is only required for special applications as the default Language field will always be stored when saving the registration data.

Group Registration Count - The number of participants registered in the group registration.

Value From Login Record - Retrieves the value of the specified field for the participant record which is currently logged in, when using the my.rr login function.

General Payment Settings

The general payment settings relate to the payout of fees from RACE RESULT to you in accordance with the online registration contract.

Special Payout Bank Account

Should you wish to have fees paid directly to a different account from that stated in your contract, for example the organiser for who you are acting on behalf of, you can provide the account details here.

Additional Settlement Email

The summary of payout details can additional be sent to an e-mail address specified here.

Deviating Invoice Receiver

If the payout should be paid to a different RACE RESULT account holder you can provide their account number here.

Error Messages

If an error occurs during the saving of a registration then an e-mail will automatically be sent to you with the description of the error.

Possible causes for errors include:

E-mail Sending Errors
- No E-mail template selected
- Invalid SMTP configuration
- Missing or invalid recipient e-mail address
- Invalid template configuration
- Mail Server errors
After-Save actions
- Attempting to use a print action with no printer connected
Online Payment Errors
- Invalid or missing DIY Payment gateway credentials

The content of the e-mail should indicate the cause of the error, if you do not understand what is causing the error you can contact support@raceresult.com

Some common E-mail SMTP errors are explained here.

Note:
The ID listed in the context is the ID of the participant whose registration triggered the error. Quickly identify the participant in question by using the participants view filter, for example with the expression [ID]=123.

Converting from old to new registration in existing event

If you really want to convert the online registration from old to new in an existing eventfile, you can do it by following these steps:

open the event
change the url from e.g. localhost/_EventID/?lang=de&pw=xxx to localhost/_EventID/api/registrations/convert?lang=de&pw=xxx
New reg forms based on the old ones should have been created

WARNING! When you do so, a running online registration on my.rr will be immediately switched to the newly created forms which proably need some manual work. Also the registration's publishment on my.raceresult.com has to be checked, if everything is working as expected.
Additionally, the old forms will be lost completely. Also with a backup before the conversion, you will not be able to get back to the old forms again.

my.raceresult.com

The my.raceresult.com page is used to configure the registration and results platform my.raceresult.com and to handle inquires from my.raceresult.com

Activate my.raceresult.com

In order to show your event in the calendar on my.raceresult.com, to use the online registration, and to publish results, you need to first accept the terms of use as advertised and then publish the event using the checkboxes.

By default the event will be published in the main event calendar on my.raceresult.com, if you wish to hide it from these lists you can untick the box to show the event in the event calendar.

When viewing the event a banner is shown at the top of the page, by default a standard cover picture is used, depending on the type of event you have selected in Basic Settings > Event settings.

You can choose to upload your own banner image to use here instead, the size of the banner 1150x212px, images which do not conform to this size may be stretched or compressed in order to fit.

If you uploaded an event logo, it will display. As the event logo will overlap with the banner, you can hide it by ticking the box to "hide event logo".

Note that the cover picture is cached by your browser, if the image does not change after updating this then you may need to clear your browser cache, or alternatively try to open the page in a private/incognito window or a different browser.

Website Integration

RACE RESULT offers numerous options to embed online registration and results seamlessly in your event website.

This is done through small Javascript snippets that load the results directly into your website (no iframes). All CSS styles from your website will be applied to the online registration and results as well. Where needed, you can add CSS to fine-tune the appearance.

The Javascript code that needs to be copied and pasted to your website can be found in Basic Settings->Website Integration.

The below articles explain the different types of embed code in more detail.

For the results this may look like this:

<div id="divRRPublish" class="RRPublish"></div> 
<script type="text/javascript" src="//my.raceresult.com/RRPublish/load.js.php?lang=en"></script> 
<script type="text/javascript"> 
<!--
   var rrp=new RRPublish(document.getElementById("divRRPublish"), 58385, "results"); 
--> 
</script> 
<style>
   /* Add custom CSS here or elsewhere to change the design */ 
</style>

In the screenshot above, some of the colors of the results frame have been modified, this is done using custom CSS in the style tags.

Pages

my.raceresult.com contains multiple sub pages for each event which can be used for different purposes, and can be hidden / displayed separately.

Certificates / Details

As part of the personal results page under Participants / Live / Results pages you can additionally show a customised header for each participant and publish certificate sets.

Header Area

The Header Line shoudl be written as an Expression and can contain text and fields. This is displayed at the top of the popup window and is always shown even when scrolling.

Header Text allows you to enter custom text or HTML to be displayed as a header, this is displayed above the Splits details or any published details list.

Start/Splits/Finish

The Splits settings are consistent across all published lists when enabled, see Detailed Results.

Publish Certificates

Select which certificate sets should be published and for which contests, individual sets can be enabled or disabled as required, or a general active date range can also be defined.

By default a preview of the certificate is shown as visible in the designer, you can alternatively upload a custom image preview to be shown instead. Similarly the name of the certificate set will be shown or a custom label can be defined.

Links

In the popup window, you can also publish personal links to other websites which you can define here. Customize the URL by using an expression to forward participants to a custom landing page, such as their personal race photos or videos.

Photos

You can link directly to an individual participant's event photos with one of the below-listed integrations. Select the platform to link to, enter the platform's Event ID, and it will show samples of the first 5 photos for that participant which also link to a unique gallery for that participant. If matching is done on an alpha-numeric bib number you can match this using the optional field.

Available Photo Integrations

Handle Inquiries

Athlete can file inquiries by filling out the inquiry form on the Contact page of an event on my.raceresult.com]. It serves to standardize communication between participant and race director/timer.

On the left side you can see all the inquiries which were submitted for this event. By clicking on an entry in the list the inquiry is shown on the right side. By clicking on the delete-icon in the list you can remove the inquiry completely or mark it as 'done' (in case you have already responded to it by email or phone).

There are five steps to handle an inquiry.

Determine which participant sent the inquiry. Under Identification you can find some suggestions.
The reported problems are displayed. Determine how to correct these.
Optionally choose to send a response email and fill up the text.
Optionally enter some notes (for internal reference)
Click on Correct to finish editing, correct the problem and send the response email.

Timing

The Timing window contains important timing settings and the main interface for connecting to timing systems during the event.

By default the Settings page will be opened if the current date is before the start of the event, after which the Chip Timing page will be opened automatically.

Settings

The settings primarily control how raw timing data should be handled by RACE RESULT 14.

Timing Points - Each raw data record should be assigned to a timing point which identifes where it was recorded, for example the START, FINISH or your Split Timing Points on course.

Chip File - A chip file helps to identify to which participant a raw data record should be assigned.

Start Times / Finish Time Limits - The official start time (T0) to be used for timing the race, this is used by your Splits or Special Results setup to calculate race times. Optionally, a maximum time can be set.

Exporters / Forwarding - Trigger the sending of e-mails / SMS or to export/forward data to third party platforms if required.

Chip Timing

Chip Timing is used to handle the connections to your timing systems and the flow of raw timing data.

Analysis

Under Analysis you will find some tools which are useful for analysing your event whilst it is ongoing, these are designed you aid you with Timing the event by identifying any erroneous data, most often caused by participant error.

Race Simulation

This tool serves to simulate the race before race day to make sure all your settings are correct. You can either generate all times all at once (so you basically get the final results after race day) or you can simulate the times live. The latter is helpful to test functions like announcer screens or result screens.

To use the function first select a contest for which times shall be generated and optionally enter a filter if not all participants shall be part of the simulation.

Manual configuration

Select which timing points should be used and enter a minimum and maximum time for each passing you want to simulate. In most cases, you will use the Add function to add the previous time in order to make sure that the time is greater than the previous time. Your minimum/maximum time will then be the sector times. Example:

Start: min 0:00, max 5:00, Add T0
10K: min 30:00, max 60:00, Add Previous Time
20K: min 30:00, max 60:00, Add Previous Time
30K: min 30:00, max 60:00, Add Previous Time
40K: min 30:00, max 60:00, Add Previous Time
Finish: min 5:00, max 10:00, Add Previous Time

Copy from Splits

If you are using splits you can generate your race simulation based on the splits you configured under Scoring > Splits. To copy your split setup use the Copy from dropdown menu. Under the section labeled Splits select the contest you want to copy settings from.

Generate Times

Then click Generate All Times to generate all times all at once or Simulate Times Live to simulate the times live. In the latter case, you can see the clock running next to the button and you can also increase the speed of the clock. In most cases, you will open another browser tab or window to check the results of the live simulation while the Race Simulation tool remains open and running.

You can also select a Read Rate less than 100% if you want to simulate some missed reads at the start or if some timing points will not be passed by everyone (for example an optional timing line to donate a certain amount).

Manual Timing

The Manual Timing tool can be used to record times manually for each participant, whether as a primary split or finish time or as a manual backup. It can also be used to connect to serial devices which transmit data.

Scoring

The scoring settings define how RACE RESULT 14 uses your raw data to calculate times for each participant.

The most simple option is to use Splits which provide the quickest setup for races which follow a standard pattern, with a defined start and finish such as a point to point or a fixed number of laps. Splits will also automatically generate many of the times and ranks required for lists as well as additional / legs which may span a range of splits. Splits also generate a wide range of fields for each Split, including different time formats, ranks and pace.

For more complex races or for custom scoring methods you may need to define more advanced settings.

Special Results - Results are fields associated with a time, which can be pulled/calculated from Raw Data or calculated from Splits / other data. Results may be required for certain event types such as variable lap races.

Rankings - Checking the configuration of specific rankings, for example overall/gender/age group rank.

Team Scores - A team score will, for example, sum up the times of best three athletes of each club and create a ranking over the team time.

Note: By default, an event file already has overall/gender/age group rankings. You need to work on the rankings only if you want them to be calculated in a different way or if you want to calculate additional rankings.

Splits

Splits are defined for each Contest individually, allowing for an easy way of adding additional timing points to a particular contest and also defining contest specific rules where appropriate. Split setup can be copied from another Contest.

Special Results

Special Results are defined with the following settings.

First, choose an ID and a name for the result. The times of the results can be accessed by either the ID or the name of the result, see Time Fields.

Make sure to choose your IDs wisely so that they are intuitive:

For example save lap 1 in result 21, lap 2 in result 22, lap 3 in result 23, and so on – instead of lap 1 in result 27.
Make sure to leave gaps in your IDs, maybe you would like to add something in between later.
Use the low ID numbers for important results - these will be more visible in the Participants Window.
Convention is that the result with ID 1 is the most important result, usually a Finish Time.

Next, you can optionally select a Time Format that defines how the times will be displayed, for example h:mm:ss. This time rounding will take priority over the Contest Settings, if you do not define a time format, the format from the Contest Settings will be used. Usually you would define the time format per contest and enter a time format for a result only if that result needs different formatting.
If you have results like number of laps or points, which are a numerical value instead of a time, you can use the time format: s

The same applies to the Time Rounding. If the result shall be rounded other than defined in the contest setting, select a rounding option.

Rankings

Using a Ranking, ranks for all or some participants according to any kind of metrics can be calculated. These ranks can then be used in lists, certificates or in any other part of the software.

Our event templates have the three most common rankings already set up by default: an overall ranking, a gender ranking and an age group ranking. You can edit these or set up additional rankings to calculate for example a city championship. Read the sub-article below to find out how to set up your own rankings.

For each ranking these rank fields will be calculated.

Team Scores

A Team Score groups several participants (e.g. from one club) to a team and calculates values such as the sum or the average of their times, and ranks the team compared to other teams. These values can then be shown on lists, certificates or in any other part of the software.

The final result of a team score may look like this result list:

By default, a new event file has two pre-configured team scores (see Main Window->Team Scores):

Team score 1 (named "Team Score") builds teams of three per club and sums up their finish times.
Team score 2 (named "Team Results m/f") builds teams of three men or three women per club, sums up their finish times and scores male and female teams separately.

In the Output Window, you will find two lists ("Team Results", "Team Results m/f") which show the results of the two team scores.

In most cases either of these team scores can be used with no or minor modifications. For example, you may want to change the number of participants per team from 3 to 5.

However, if you plan on creating special team scores, you will need to dive deeper into the settings. These are described in the sub-sections.

Lists

Lists are the most important method for getting data out or RACE RESULT 14, and are used for a variety of applications - printed results, publishing online results, presenter screens, creating custom statistcs lists, checklists for verifying results or any custom report you need.

The list on the left shows all lists in your event file which can be rearranged using drag&drop by clicking the free space to the left of the list name, list names highlighted in blue are published online through my.raceresult.com.

Clicking the name of a list from the menu opens an overview page for that list.

Lists show a defined set of fields for a specific set of records. The settings of a list determine:

which participants are shown
which data fields (columns) are shown
how the records are sorted
how the records are formatted
how the page is formatted (page format, margin etc)

The settings of a list are split into the tabs Data/Format and Page. Data/Format contains all settings regarding the data shown on the list and how it is formatted, whereas the Page settings concern the general page layout and are only relevant for the PDF and HTML output form.

To view a list click the View button or tab, this can also be opened in a new window, lists can also be opened directly to the View tab by double clicking the list name from the menu. A PDF view of the list can also be previewed or downloaded.

Lists can also be exported in different formats as EXCEL, CSV, XML, TXT and HTML.

Data/Format Settings

The Data/Format Settings tab is divided into three sections: Grouping/Sorting, Fields/Columns and Filter. Each of those sections will be explained in the following. According to the settings and selections made in those sections, the participant data will be displayed in the list.

Grouping/Sorting

This section defines how the records on the list will be sorted.

Simply select one or more fields from the Field Wizard which pops up below the input box. The list will be sorted by the first field and, if this field is not decisive, by the second, and so on. Additionally, for each field, choose if the records shall be sorted in ascending or descending order.

Fields can also be used as a Grouping or Filter, when used as a Grouping then a group header line will be inserted for each group value on all output types. Alternatively a list can be filtered by a group, with this setup an additional dropdown will appear in the preview and also on my.raceresult.com for each filter which can then show all groups, filter to a specific group, or ignore this level of grouping all together (if filter with ignore is selected). Filter is particularly useful for online results to make these easier to navigate / filter to the data somebody actually wants to view.

This list is grouped by contest, gender and age group:

and below the same list using a filter instead of simple grouping, where each level can be filtered using the dropdown menus.

See Grouping/Sorting Details for more details and option

Fields/Columns

In the section Fields/Columns select the fields which shall form the columns of your list.

In Column Heading enter a description of the field and in Data select a field from the Field Wizard or enter an expression. For example, using an expression you can combine the fields Lastname, Firstname and YearOfBirth to: "Doe, John (70)"

The corresponding expression would be:

[DisplayName] & "(" & [YearOfBirth] & ")"

Select a line number greater than 1 to create Multi-Line Lists.

Additional formatting is available through the Extended List Column Settings.

Filter

By setting a Filter you can exclude certain records from the report. If you do not define a filter all records will be shown on the report.

In particular, filters are important for result lists: you would like to show only those participants that have already finished. Usually, the filter will be that the rank must be greater than 0.

Instead of setting a filter, you can also limit the number of records shown on the list by setting a maximum number of records.

Besides, the Record Multiplier allows to show records more than once with different information (e.g. lap times) on a list.

View

When viewing lists there are some additional functions and shortcuts to make working with the list and participant data easier.

Any Filters you have applied to the list will be shown at the top of the list, allowing you to quickly filter to specific data sets. If using Groupings then the groups can be expanded or collapsed using the +/- icon at the start of the row.

Hovering over a row will highlight that entire row yellow.

Clicking on a row will open the Participants Tab directly to that participant record, if the right-side dock is open to the Participants Tab then it instead the participant record will be opened here.

Live Update allows you to set the list to automatically refresh at a pre-defined interval (from 1s to 60s), useful for monitoring specific lists during a race in an additional window.

Font size can also be adapted between 40% and 200%.

Page Settings

The settings in the Page tab are mostly relevant for the PDF output format as well as partially for the Presenter (marked with a *) and define how the records will be formatted and which additional information will be shown in the page header and footer.

Page Settings

Select here the page format, choose between portrait and landscape orientation and define the page margin in millimeters.

Multi Column

In some cases it can be helpful to split the page into several columns:

Simply define the number of columns and the column spacing in the Page settings of your list.

Background

The settings under Page Header allow you to put a picture in the top right corner of the report. However, if you require more flexibility regarding the design of the list, you can select a certificate at Design that will be shown in the background. This option gives you unlimited flexibility in designing your reports.

Cover sheet

Similar to the background, you can insert a certificate as additional Cover Sheet at the beginning of your report and an additional Back Sheet at the end of the report.

Page Header

Via these settings you can add and format the following elements of the page header: two header text lines*, the column headers*, a picture (which will be shown in the top right corner) and a gray line below the two header lines.

Records *

Define here the font type and size of the data records. Additionally, define if there shall be a thin line between the records and if every other line shall have a gray background. Via the Line Spacing setting you can define the height of the records.

Hint: Probably you would like to have the same font type throughout the entire report. Therefore, simply select the font type here and leave all other font type boxes empty. The font type for the records will then also be used for the header and footer texts.

Page Footer

You can add several texts and an image to the page footer. For example enter [Page] to show the page number in the footer of your report.

List Header and Footer

Enter an additional text that will be shown at the beginning/at the end of the list.

Output Selector

The output selector is designed to allow for easier creation of results lists which may otherwise require multiple output lists and ranks to be setup. It also includes an option to always show the last result which makes live results lists even easier to setup.

When the output selector is enabled an additional filter is shown which allows the user to select which result they want to look at, there are then a few different fields which can be used to show information according to which result is selected.

Inserting Images

Images can be inserted in to Output lists, these can be useful for functions such as linking to participant photos, videos or team logos.

Images can be inserted either from the event file pictures, a user-defined function or from an external URL link.

To insert an image use the code:

"[img:ImageName.png|height:30px]"

Ensuring that "ImageName.png" is the correct name and file ending of your image.

"ImageName.png" can be replaced with either your user-defined function or the URL of the image. When replacing the image name with a UDF or other data field you need to concatenate the data field name with the rest of the string.

"[img:"&[ImageUDF]&"|height:30px]"

If no height is defined then the image will be shown in full size.

Certificate

The Certificate creates a graphical layout which can contain, images, text and even data fields.

Certificates may be used for

Layouts of Certificate Sets to generate individual participant certificates
Background image for a List
Cover sheet and closing page for a List
Content of Labels

Certificates can be designed in any size format allowing them to be designed for different printer types, additionally - certificates may contain multiple pages.

The list on the left shows all certificates in your event file which can be rearranged using drag&drop by clicking the free space to the left of the list name. Certificates can be further sorted into folders, to create a new folder, click the Add Folder icon in the Certificates Header. By clicking the folder header, the folder can be expanded / collapsed, to sort the items within a folder alphabetically, click the icon. Empty folders will be deleted automatically when you reload the window.

Clicking the name of a certificate from the menu opens the layout editor for that certificate.

Page Settings

First, define the page size and choose between landscape and portrait orientation:

Preview

At any time you can render a real preview of the certificate for any bib number using this button:

Adding Elements

The menu on the right offers different types of elements that can be placed on the certificate:

Data Field

You can enter a Field or an Expression in a Data Filed to display specific participant data. The example below displays the participant's first name.

Firstname

Using an expression you could display static text with dynamic text.

"Gender Rank: "&[GenderRank]

Text

The Text element can be used to display static text. Note, that you can not set Dynamic Formatting for text elements. Only Data Field elements can have Dynamic Formatting.

Image

The Image element can be used to display static images. When selecting this element, you will be given the option to select an image from the list of available images in your event file or from the available folders.

Data Dependent Image

The Data Dependent Image element can be used to display dynamic images using an Expression. The Expression should evaluate the name of the image, including the image extension (eg. .jpg).

For example, you can use the field Nation.Alpha2 in an expression to evaluate the name of each image file. The below would be evaluated to "flag_DE.jpg" assuming the participant was from Germany.

"flag_" & [Nation.Alpha2] & ".jpg"

Another example would be if you wanted to use a Control Function like an if() statement to determine what image to display. Here is one example

if([GenderRank] IN "1-3";"Winner.jpg";"Blank.jpg")

Shapes (Rectangle, Circle, and Line)

You can use the Rectangle, Circle, or Line options to display colored shapes. Using Dynamic Formatting, the colors can change dynamically for each participant.

Barcode/QR Code

You can encode any Field or Expression in one of the below format options.

Barcode 39
EAN 13
Barcode 128
QR Code

Element Setting Bar

Each element listed above has various settings. Not all available settings work for all elements. These settings are located at the top of the certificate window.

Top Row

The left text box is where you enter a field or expression for a given element. This is used for Data Field, Text, Image, and Data Dependent Image elements.

The two center drop-down lists pertain to team scores. This is discussed in more detail further down in this article.

The right text box labeled DF stands for Dynamic Formatting. Dynamic formatting can be used to change the formatting of an element dynamically. For example, you could change the text color depending on the participants finishing place.

if([GenderRank] IN "1-3";"C(#ffdb4d)";"C(#000000)")

Bottom Row

The bottom row of options has standard text formatting options like bold, italics, and unlined text. There are also options for text alignment within a text box, layering options, color, text outline, and element transparency.

Aligning Elements

After adding an element to the certificate you can position and scale it on the certificate with the mouse. Alternatively, you can use the cursor keys (see keyboard codes in the bottom left corner) or use the entry fields at the bottom of the screen to position and scale the element.

Select several elements at the same time by clicking and holding your mouse button and dragging the selection rectangle over the elements.

Alternatively, you can hold the Ctrl key on the keyboard and click one element after the other.

Then, these functions appear in the top left corner to align the elements:

Pages

Optionally, a certificate can include more than one page. Simply click on "2" in the toolbar on the right to access page 2. Once you have placed an element there, you can add a page 3 and so on.

Team Certificates

Certificates for teams work exactly the same as a normal certificate. Instead of the individual rank and time, you would show the team’s rank and time. If you would like to show also information on the other team members, you can simply enter the field/expression in the top left corner and then select the team score and the participant.

For example, to show the last name of the second participant of the team (according to team score 1), the system will use the field TS1.P2.Lastname. In the preview, you can see that selecting a team score/participant only helps you to set up your certificate, but internally the field name will be used.

Certificate Set

Certificate Sets are used for the publishing and printing of certificates to determine for which participants a specific certificate should be generated, the complete set of certificates can be generated as a single PDF file if required.

Certificate sets make it possible to produce different certificates for different contests or subsets of participants - such as awards winners.

The list on the left shows all certificate sets in your event file which can be rearranged using drag&drop by clicking the free space to the left of the list name, certificate sets highlighted in blue are published online through my.raceresult.com.

Certificate sets can be further sorted into folders, to create a new folder, click the Add Folder icon in the Certificate Sets Header. By clicking the folder header, the folder can be expanded / collapsed, to sort the items within a folder alphabetically, click the icon. Empty folders will be deleted automatically when you reload the window.

Clicking the name of a certificate set from the menu opens an overview page for that list.

Settings

Certificate Layout
First, select the Certificate layout which should be used.

Then choose if you would like to create individual or team certificates. If you choose Team Certificate (1 per Participant), certificates will be created only for members of a team. If you select Team Certificate (1 per Team) a certificate will be printed only for the first member of each team.

For which Participant do you want to create certificates?
You can further limit for whom certificates will be printed. Oftentimes certificate sets are filtered by a rank, for example if you want to print certificates for only the best three. You can also enter a general filter.

Order of the Certificates
Determine in what order the certificates will be created.

Layout

Edit the Certificate Layout selected in the settings.

Preview List

A static list of the participants included in the certificate set and some basic values which may affect their eligibility.

Certificates

Generate all certificates in the set in a single PDF file.

Statistics

Statistics can create tables of statistical data either with custom rows/columns or using some of the pre-defined templates.

The list on the left shows all statistics tables in your event file which can be rearranged using drag&drop by clicking the free space to the left of the statistics name.

Statistics can be further sorted into folders, to create a new folder, click the Add Folder icon in the Statistics Header. By clicking the folder header, the folder can be expanded / collapsed, to sort the items within a folder alphabetically, click the icon. Empty folders will be deleted automatically when you reload the window.

Clicking the name of a statistic from the menu opens an overview page for that list.

When viewing statistics, clicking on a value in the table will open a popup window with a breakdown of the participants considered in that item, clicking a participant will open that participants details in the right-side window.

Create new type of statistics

You can easily create a new type of statistics. The most relevant settings are Rows, Columns, Field, and Mode.

In most cases you will use the mode Count: the number of participants matching the row and the column field will be counted.
Alternatively, you can select a field over which the minimum/maximum/average/sum will be calculated.

If you want to restrict the participants considered for the statistics, enable Only Finishers or enter a General Filter.

Special Types of Statistics

Besides these statistics there are some special types of statistics:

Participants Summary creates a PDF with a general statistics of the event
DLV is a report for German Athletics Federation
Results Statistics shows how many participants have a time in each special result
Entry Fee Statistics lists all entry fees and calculate the sum over all participants for each entry fee
my.raceresult.com Statistics mirror the my.raceresult.com Statistics

Labels

Labels are normally printed on pre-cut label sheets and allow you to place either text or a certificate design on each label.

The Label Settings determine the basic layout and template for the labels.

Participants

A Filter that defines for which participants a label will be created.

Sorting Fields that define how the labels will be sorted.

Content

Enter an Expression that defines the content for each label. This is handled as a full-text expression and can support multiple lines.

Other

The Directional layout (row / column direction) of the labels.

Optionally a design to be printed instead of the Expression, see Labels with Design, if a design is selected then it can be edited directly through the Layout tab.

Optionally include an automatically generated Barcode for each label, the barcode will include the bib number.

Font

Define the font, font size, formatting and alignment for text.

Page

Page settings for each sheet, these are normally provided by the manufacturer of the label sheets.

Label

The individual label sizing / spacing, these are normally provided by the manufacturer of the label sheets.

Once the settings are defined you can preview, download and print the labels through the Labels tab, an example might look like this.

Labels with Design

If you need more flexibility regarding the design of the labels, you can select a certificate that will be printed on each label. For example:

If a certificate is selected, you can click the tab Layout to edit the certificate:

Checkin Kiosks

The Kiosks provide a flexible tool for looking up and editing participant data during an event for example at registration, or giving access to individuals to easily lookup and edit fields without providing full access to RACE RESULT 12.

Within an event file multiple templates for kiosks can be created, each of which can be accessed by a unique URL, this allows different templates to be defined for different purposes.

The given name to each kiosk will be shown in participants' history, when changes are made: in this way, you can always retrieve from which kiosk (and user) a change has been made.

Basic Settings

Kiosks are created from templates which define what is displayed, templates can be imported from other event files or easily copied to create other kiosks. Each should be given a unique name, and each kiosk will then be accessible via a unique URL which contains the kiosk name and a unique key.

Kiosks can be enabled or disabled, and can also be enabled via a time range, the title is the label of the window displayed in the browser.

The option for Transponder Assignment Mode applies to any edit step which is used to assign the Transponder1 or Transponder2 fields, this has 3 options to handle what happens if the a transponder is assigned twice within an event.

For advanced customisation it is also possible to apply custom CSS to the display.

Steps

Each kiosk can have multiple steps defined for different purposes which will automatically progress in order. Each step is labelled and the labels for each step are shown in the top navigation bar. With the exception of the search, steps can be rearranged by clicking and dragging, or deleted if not required.

There are 2 types of step, and each step is separated into display fields on the left and action on the right.

After Save Actions

The After Save Actions are saved at the completion of the kiosk after all other fields have been saved. This allows for additional actions to be completed which can store useful information about the participant.

After Save Actions can be filtered to only apply to specific participants.

Save Value

Save Value allows saving of data to an additional field, the value which should be stored should be written as a standard Expression and may use any additional Functions or User-Defined Fields / Functions. This could for example be used to set a checkbox to true or a timestamp to a textfield using the now() function.

Save Certificate

The selected certificate will be generated and stored on the server as a link in the desintation field, note that if working offline these will be stored to the local server inside the RACE RESULT installation folder. When choosing a certificate the value defines which template should be created. This may be useful for digital waivers which can be timestamped with the creation time and include the signature captured in an edit step.

Print Certificate

The kiosk can also print a certificate layout after save, this requires the RACE RESULT Web Server to be running on the computer running the kiosk.

When selecting which certificates to print you can choose to either always use the default printer, or you can select which printer to use for each certificate on the first print.

When selecting the printer for a certificate a dialog will be shown on the first print attempt to select a printer for the corresponding certificate. This setting is saved locally in the browser window until the page is re-loaded.

Send E-mail

Send E-mail will trigger the sending of the selected Email/SMS Template which could be used for registration confirmation.

Presenter

Presenter is used to create displays for primarily on-site results presentation, announcers or for other staff / volunteers to easily access data.

Within an event file multiple templates for presenter displays can be created, each of which can be accessed by a unique URL, this allows different templates to be defined for different purposes. The URLs can be accessed without logging in to RACE RESULT 14 meaning they can easily be shared without giving full access to the event file. By default, you will find three presenters in your event file: Chip Check, Present Results, and Show Last Chip Reads.

Displays may contain multiple screens which can be switched manually, using a touch screen or using the FN-Keys 1-4.

Basic Setup

Each display can be enabled for a specific time frame and given a title - which is the title of the browser tab.

New screens are added / deleted individually. When multiple screens are defined you can also control how the different screens should be switched in the Screen Switch Mode:

Auto: With Auto Screen Switching the presenter will switch through all available screens one after the other. A screen will not switch before all windows have reached the end of their data list (with scrolling enabled) and according to the longest Page Time of a window. The tabs of the different screens are hidden, you can navigate to the first four screens with F1-F4 anyway.
Auto with Tabs: Similar to Auto, except for the navigation bar that shows the different tabs. With a concise screen title the viewer directly knows what's it about on that screen.
Manual: In Manual Screen Switching a screen will be shown until changed manually, either by clicking the respective tab, or hitting F1-F4 for the first four screens.
Always show "Screen": In this mode you can remotely control a screen you don't even have access to. No matter where the presenter is open, all presenters will update their screen automatically. Please note, they will only update when refreshing, it's not an instant push.

When working with multiple tabs it is also possible to force the Presenter to start in a specific tab by appending &tab=X to the URL, where X is the tab number which should be displayed.

The Screen title is shown in the screen switching tab when more than one screen is setup.

Each screen may have it's own background color or image (from the images inside the event file) which will automatically stretch to fill the entire display. When using background pictures make sure they are adjusted to the target monitor resolution. Custom CSS may be applied to each Screen individually for advanced use cases.

Each screen then contains individual windows which control which data is displayed, the position and scrolling behaviour. Some further details like a filter, font size, or page time/refresh rate can be set in the extended settings.

When adding another screen, you can copy all settings from a different screen within the currently opened Presenter.

The Custom CSS under Advanced Settings will be applied to all screens.

Windows

Each screen can contain multiple windows which behave independently of each other.

Type

Each window has a type, different types behave differently and have different options available.

List

List types simply display the selected Output list identically to the Output window, any filter groupings will be handled as Show All.

When using long lists you can optionally set the scroll behaviour to no scroll, automatic smooth scroll or page-by-page scrolling. With no scroll and page-by-page the advanced settings window page timer controls how frequently the data updates or the page changes.

Contests can be filtered in the advanced settings window so the same Output list could be used to create different windows for specific Contests.

Last Chip Reads

Uses a trigger (Timing Point, Split or Advanced Result) to show a specific participant, the most recently triggered participants will be shown at the top of the list by default.

The columns shown are controlled by the selected Output list.

The advanced settings window allows you to filter to a specific contest and select the trigger source.

Chip Check

In Chip Check you can connect to a locally connected RACE RESULT device (RACE RESULT Web Server needs to be launched locally) to specifically call fields for the participant linked to that particular bib. The list will then define the format of the columns. You can also manually search for a transponder code or bib number. The most recently triggered participants will be shown at the top of the list by default, a repeated check will result in several rows filled with the same participant.

Search List

A search list works like the Chip Check, but the search works only with the fields displayed in the selected output list.

Event Overview

The event overview shows the number of registered, started, and finished participants split into contests and gender.

Details (Certificate)

Especially helpful for a detailed overview for announcers, you can select a certificate to be shown when clicking on a participant in any window with a list. Please note the format of the certificate may vary from the Designer as in the Presenter it is rendered as an HTML and positions of fields or logos may change slightly.

Details (List)

Similar to the details list on my.raceresult.com, you can select a list that will only render for the participant you click in any window with a list. This comes in handy when using a record multiplier with an unpredictable number of laps/splits.

HTML

Insert your own HTML content such as text, external media or fully custom elements. HTML content can be entered directly in to the Name field. Note that the HTML content cannot reference any field or functions.

Image

Insert images makes it easier to add images to a window without needing to create an entire background image. You can select any of the images which are stored in your event file.

QR Code

Display a QR code without needing to create an entire background image. Define the target address directly in the name of the field.

Clock

Display a clock - either as Time of Day, or based on your start time settings per contest, bib range or per wave.

Position

Position allows multiple windows to easily be displayed on a screen, for example the left side could show a leaderboard where the top right corner shows the latest finishers and the bottom right corner shows certificate details for the announcer.

Default position options provide from 1-4 different positions for windows, or a custom position can be defined.

Custom positions position the window from the top-left corner, defining the margin to be used from top and left. Each window also has a width and height.

All values are as a percentage of the total display size.

e.g. a window with Left 25%, Top 0%, Width: 50% and Height 100% would fill the middle 50% of the display from top to bottom with an even margin on the left and right sides.

Additional Settings

In the extended settings you can define a contest filter or any additional filter using an expression. For every window you can define the font size, a page time and the scroll bar behavior. When using "No Scroll" scroll mode, the page time also defines the refresh rate of your list. For lists that do not fit on one page, you can hide the scroll bar or use a thinner scroll bar.

For "Show Last Chip Reads" you find the slection of trigger sources in the additional settings.

Styling

Basic styling and sizing of the list is possible through both the setup of the output list and window setup.

Formatting applied in the Output List Data/Format will be applied automatically including group headers, except font sizes.

Some additional controls are available from the Output page setup for records, column heads and page headers. Advanced styling can be applied using custom CSS.

Result Kiosk

Athletes can use the Result Kiosk tool to check and/or print their result/race certificate on race day, most commonly it is used with a thermal receipt printer so participants can get a quick print out of their Results / Ranks to take home. It can be found in the Tools menu.

Settings

Make sure to define the following important settings:

Decide if the user can view and/or print his race certificate. If you would like to support printing, RACE RESULT Web Server needs to be running.
Select one or more Certificate Sets that can be shown/printed for each contest.
Opitionally, you can add customs texts, automatically set an Additional Field and forbid multiple print outs for the same participant.

Input

The input field can search from either Bib or Name fields or lookup by Transponder Code when using alpha-numeric chip codes (note that standard passive transponders mapped in a chip file cannot be used at this time).

You can use the RACE RESULT Decoder. Tag Reader or USB Timing Box to scan transponders directly in to the search bar. To connect to a device click the connection icon in the top right of the search input, this will list available devices below and allow you to connect directly to the device for input of Transponder code. The RACE RESULT Web Server must be running for this.

Tools and Programs

Windows-Based Tools

Note that all of the functionality from the windows-based tools has been replaced by an alternative in the browser, and so there should only be rare cases where these are required.

Most of RACE RESULT 14 is run directly from the browser page, however the standard installation also includes some tools as separate windows-based programs which run independently from the main web server.

Each of these can connect to either a local file, a web server on the local network or the online web server.

To connect to the event file you are working on open the relevant program, and open the File menu, select either 'Open Event' to open an SES file or Connect to Sports Events Server.

To connect to a web server on the local network enter the IP address of the web server or enter events.raceresult.com to connect to an online file and click connect, you will then need to enter your customer ID and password if connecting to the online server.

The open files in the web server or your available online files will be listed below and can then be opened by the program.