Left-Side Panel

Here you will see the various sets of print products for your order. In the below example, we have two sets, "01_Tyvek Bib A5" and "02_Tyvek Bib A5".
Below the names of the set, you can also check the size of the product, as well as the material and the quantity.

Main Content

This is the preview of every print product (front and back if ordered) being printed. What you see here is exactly what will be printed, sorted and packed. If something is not correct, DO NOT approve the order. Instead, please make a change request and explain what needs to be changed. We will be happy to implement your change request and you will receive a new preview from us as quickly as possible.

Right-Side Panel

Listed from top to bottom.

• Above, you have the option to share the preview link with various settings—for example, with your customers.
• Order preview: This shows each item in the order, setup fees, shipping, order sum, tax, and order total.
• Personalization: If you are using RACE RESULT 14 for participant management, you can provide us with your Event ID when placing the order. With "Reload Data", you can continuously update the data during the layout process. The number that is shown there, is the Event ID, we will load the data from. If this is not the correct Event ID, please do not approve the draft and make a change request.
  You can also see when the last update was.
• Shipping address: If needed, you can select "change" in order to change the shipping address.
• Invoice Address: If different from the shipping address, you can select "change" to change this address.
• Latest Possible Arrival: This section shows the available shipping options as of when the page was loaded. This will change from day to day. Under the "More Details" button you can also see how the shipping options change from day to day.
• Print Approval / Change Request: Here you can approve your order or request a change. You can even set a reminder for yourself to follow up on the order at a later date.

Desktop View

Mobile View

The view on a mobile device differs slightly from the view on a computer.
When you open the print preview link in the email, the first tab shows the order overview, which contains all order information, shipping and communication options. This corresponds to the view on the right side of a computer.
To the right of this, you will find the actual print preview. Please note that this may consist of different sets, i.e., several tabs. Depending on the view, use the scroll bar to see additional sets. Please check each tab carefully (front and back, if ordered).

Important

It is important that you do not approve an order that has a mistake. If anything is out of place with the design or the order total, please request a change, so our team can fix the issue. Note, making a change request is the most efficient way to contact us regarding an order.
Emails are not always linked with the correct order and can sometimes be missed.