What contracts are available?
- Rental contract (for the lease of our hardware)
- Sales contract (for the acquisition of our hardware)
- Online Payment Agreement (for the use of our online payment service)
- Privacy Policy (When using RR12 online, you will be asked to accept these)
Where can I download the contracts?
All our contracts can be found here on our website.
When should a contract be filled out?
A contract must always be completed and signed before the shipment of the goods. Otherwise, the delivery date may be postponed.
Do I need to mail the contract?
Please do not send contracts to us by mail. A photo or scan of all pages is completely sufficient. Please send the email to shop@raceresult.com. You will then receive a countersigned version of the contract via email to the address associated with your customer account.
Where can I find my contracts?
You can find your contracts online in your customer account:
Do I need to fill out the contracts again for every rental / purchase?
No, as long as there are no changes in the contracts or in your customer account, you do not need to fill out the contracts again.
Why do I need to fill out a contract again?
If the contact details in your customer account have changed or the bank account, the contracts need to be filled out again. It may also be the case that the contract terms have changed from our side, in which case the contracts need to be filled out again.
Why are my contract details incorrect?
It may happen that we ask you to fill out a previously signed contract again or change your data in the customer account.
For legal reasons, we can only accept a contract if the address details in the contract match the information stored in the customer account.
In cases where the contract is not signed by the owner of the customer account, we additionally require proof of signing authority.
Regarding the framework agreement for online registration, please note that all invoices for the registration fee payout will be issued based on the data stored in the customer account. These invoices cannot be modified retrospectively.