Paiement en ligne

Le paiement en ligne vous permet de saisir le paiement directement dans le cadre de l'enregistrement. Lorsque cette option est activée, les étapes supplémentaires pour sélectionner et effectuer le paiement sont automatiquement générées lorsque le formulaire d'enregistrement est chargé.

Méthodes de paiement


RACE RESULT offre une gamme d'options de méthodes de paiement par le biais de l'inscription en ligne, notez que toutes les méthodes de paiement ne sont pas disponibles dans tous les pays.

Pour les paiements où des frais sont perçus par RACE RESULT, le contrat d'inscription en ligne est requis, un lien vers celui-ci sera affiché lorsqu'un mode de paiement le nécessitant est sélectionné. Ces méthodes de paiement sont soumises à des frais et à des paiements conformément au contrat, les frais pour chaque méthode sont indiqués dans les paramètres. 

Le texte du bouton spécial pour terminer l'enregistrement est affiché pour les méthodes où l'utilisateur n'est pas redirigé vers une autre page de paiement (par exemple, SEPA, virement bancaire ou paiements en espèces). 

Méthodes de paiement instantané


Le participant effectue un paiement direct en ligne, normalement à l'aide d'une carte de crédit ou de débit, disponible pour les transactions en EUR, CHF, GBP, USD avec l'Europe uniquement.

Méthodes de paiement différé


Le participant peut effectuer un transfert à une date ultérieure sur les comptes de RACE RESULT en Allemagne ou en Suisse. Ces transferts ne seront marqués comme payés qu'une fois les fonds reçus. 

Traitement des paiements par soi-même


Si vous disposez d'un compte auprès d'une plateforme de paiement reconnue, les participants effectueront un paiement direct via cette plateforme, qui sera ensuite versé directement sur votre compte, à vos risques et périls. Veuillez noter que le paiement par carte de crédit est généralement la seule méthode de paiement prise en charge par ces passerelles de paiement, même si elles proposent un certain nombre de méthodes de paiement différentes.

Vous devrez entrer les détails de votre compte en fonction de la méthode choisie. 

Les méthodes de paiement disponibles et leurs frais sont décrits dans l'article ci-dessous.

Entry Fee Collection / Payout

Availability of Entry Fee Collections

Due to technical reasons, transactions via RACE RESULT are only feasible within the EUR currency zone, including the UK and Switzerland.

For countries outside these regions, we provide country-specific DIY Payment interfaces. The number of providers is continually expanding. If your preferred solution is not currently offered, please contact support@raceresult.com.

Online-Payment Contract

When do I need to complete a Payment Agreement?

During the registration fee collection, you have the option to handle the transaction yourself or engage RACE RESULT as a service provider. Once you decide to utilize the service of RACE RESULT, you must fill out our Online-Payment Agreement.

You can find this on our website, and it establishes the legal basis for the transaction. This contract is customer-specific, not event-specific, and remains valid as long as there are no changes (see "When do I need to fill out the contract again?"). In the event that you choose to handle the entry fee collection yourself, no contract is required.

 

When do I need to fill out the contract again if necessary?

You need to complete the contract again if the contact details in your customer account have changed or if the payout account has changed in general.

If there have been changes to the contract terms, we will prompt you to fill out the contract again.

Payout of Entry Fees

When are entry fees paid out?

The payout of entry fees takes place at the end of the month, but with minimum delays according to §3 of the contract. Please refer to the contract for further conditions.

 

In which currency is the payout made?

The payouts of entry fees are made in the national currency. The fees are calculated in EUR.

Example: An event in Switzerland will be paid out in CHF. The payment fees are in EUR.

Invoice for Payouts

Can I change the billing address afterwards?

The invoicing of entry fees is automated at the end of the month based on the stored customer data. A subsequent change to the invoice is not possible once it has been issued; once the invoice is generated, it cannot be altered.

If no alternate billing address is provided, the invoice will automatically be issued to the address stored in the customer account.

 

Can I specify a different billing address?

You can specify an alternate customer number as the billing address in the general payment settings of your registration forms. 

The owner of the event undertakes to inform the customer with the alternate customer number of all rights and obligations arising from the contract and ensures their complete compliance.
 

Payment Methods

OPMethod Abbreviation Payment Method RACE RESULT Fees
Instant Payment Methods
2 CCEUR Credit Card EUR 0.65€ + 4%
3 CCCHF Credit Card CHF 0.65€ + 4%
6 SPF Swiss PostFinance 0.65€ + 3%
7 PPAL PayPal EUR 0.78€ + 4%
12 UEBSOF Sofortüberweisung.de 0.55€ + 2.5%
14 PPALGBP PayPal GBP 0.78€ + 4%
15 PPALUSD PayPal USD 0.78€ + 4%
16 SEPA SEPA 0.06€ + 1%
17 CCGBP Credit Card GBP 0.65€ + 4%
19 SEPADATA Collect SEPA Data ONLY  
30 TWINT TWINT (CHF) 0.65€ + 3%
Delayed Payment Methods
4 UEBD Transfer to European Bank Account 1.00€
8 UEBCH Transfer to Swiss Bank Account 1.50€
10 EINZCH Swiss Payment Order 1.50€
DIY Payment Methods
20 OWNEPAY Your Own EPay Account -
21 OENPPAL Your Own PayPal Account -
22 OWNWIRET Wire Transfer to Own Account -
26 OWNONEPAY Your Own OnePay Account -
27 TELR Your Own Telr Account (Auth + Capture) -
28 OWNONEPAYDOM Your Own OnePay Account (Domestic) -
29 FATORA Your Own Fatora Account 1.25%
31 STRIPECARD Your Own Stripe Account 1%
32 OWNPAYTRAILV2 Your Own PayTrail Account (V2) 1.25%
33 TELRSALE Your Own Telr Account (Sale) 1.25%
34 REDSYS Your Own RedSys Account 1%
35 MOLLIEBANCONTACT Your Own Mollie Account for Bancontact 1.25%
36 PAYTABS Your Own PayTabs Account 1.25%
37 AsiaPay Your Own AsiaPay Account 1%
38 MercadoPago Your Own MercadoPago Account 1%
Other
0   No Payment -
5 BAR Cash At Event -
9 VOUC Voucher -
99 CB Chargeback -

Charges / Payouts

Entry Fees collected by RACE RESULT (Instant Payment Methods and Delayed Payment Methods) will be paid out at the end of each month. 

For DIY payment methods which incur a fee, RACE RESULT will invoice based on the total fees collected through the corresponding payment method. These invoices may be sent less frequently to avoid unnecessary accounting for small amounts. If you require an invoice sooner for your own accounting please contact support@raceresult.com.

Stripe API - Your Own Stripe Account

In order to accept Stripe payments, you need to connect your Stripe account using an API key. Stripe requires both a Secret and a Public key.

To obtain a Stripe API key, log in to your Stripe account on stripe.com. From there, select Developer in the top right corner and API keys from the available tabs toward the top of the screen. In the top right-hand corner, switch from Test Mode to Live Mode. In the center of the screen, you will find the necessary keys.

Stripe RACE RESULT 12
Publishable key

Public key

Secret key Secret Key

More information on Stripe API keys can be found here.

PayPal API - Your Own PayPal Account

Note: Instructions and screenshots are accurate at the time of writing. Updated on January 22, 2025. Subject to change.

You can only receive payments through PayPal API with a PayPal business account. If you have a personal PayPal account, you will have to upgrade it to a business account, or you will have to create a new PayPal account that is set up as a business account.

Log in to https://developer.paypal.com/dashboard with your business account and navigate to Apps & Credentials. In the top right corner, make sure to toggle to Live, then press Create App.

The app will generate a Client ID and Secret automatically. Make sure to copy these exactly as they are. The API signature is ONLY required for the legacy classic integration. Most events no longer use this legacy integration.

After naming and creating the App you may need to adjust some of the features to suit your needs.

 

Mercado Pago API - Configura tu propia cuenta MP

Para aceptar pagos de Mercado Pago en RR12, debes conectar tu cuenta de Mercado Pago a RR12 mediante una clave API. Mercado Pago requiere un ID de usuario y una clave secreta.

 

Para Obtenerlas, debes seguir los siguientes pasos: 

1- Debes ingresar a tu cuenta de Mercado Pago desde un ordenador. (No es posible obtenerlas ingresando desde la app móvil)

Una vez allí debes dirigirte al menú "Tu Negocio" > "Configuración"

 

2 - Luego, ingresar al menú "Integraciones".

 

3 - Acto seguido, ingresar a "Credenciales":

 

4 - Se deberá crear una aplicación a integrar en su cuenta de MP a través del siguiente botón.

 

 

5 - Luego, configurar en calidad de integración con "Otras plataforma" > "Chekout API", como a continuación: 

6- Una vez creada, verá el detalle de su nueva aplicación como a continuación, para lo cual, deberá "Activar las Credenciales": 

7 - Una vez Activadas, podrá ingresar a las mismas para cnsultar su Client ID y su Secret Key:

Si tiene mayores dudas acerca de las Creddenciales de Mercado Pago puede visitar la plataforma de ayuda y documentación de Mercado Pago haciendo click aquí.

Online Payment Risks

If offering online payment you should take note of the following risks before proceeding

  • Currency Risk
    If you offer a payment method with a different currency (e.g. event in Switzerland, payment method using Euro) you carry the currency risk meaning that you might get less money if the exchange rates worsens. Of course, it might also happen the other way and you will get paid out more.
     
  • Security of Payment
    If you accept wire transfer as a payment method, you do not have assurance that the participant will really transfer the amount. Even if they receive payment reminders, there is always a percentage that does not pay which leads to additional effort during the event. Transfer has its charms when there is a high entry fee as the fees are independent from the entry fee. However, there is also loss of money as participants register for the event, never pay and then do not take part, for example due to illness.
     
  • Chargeback Risk
    Depending on the payment method, there is the risk involved that the money might be charged back. This might happen quite easily with direct debit - a short call to the bank is sufficient. The same might happen with credit card payments - a chargeback is possible but it demands more effort from the participant. If you allow a direct debit in the future, the likelihood of chargebacks will also rise.