Supported Printers

Currently the following printer(s) are officially supported:

• Epson TM-M30 (Including submodels)

Other Bluetooth POS printers may work if they use the ESC / POS protocols for printing, and connect via classic Bluetooth pairing. If you discover another already working option then please contact support@raceresult.com.

Connecting

To connect to the printer through RACE RESULT EventTools ensure that your device and printer are already paired, you may need to do this using the manufacturers configuration application. 

The connect action is slightly different depending on which platform you are using. 

Android: 
When connecting to a printer in the Results Kiosk all paired bluetooth devices, connected USB devices and devices available on network port 9100 will be listed, ensure to select the correct printer from the list of devices. 

iOS Bluetooth:
Connect to the printer through your device bluetooth settings first, connected printers will be listed and you'll need to select the connected printer. 

Once connected also ensure to set the corresponding paper width, we recommend using 80mm rolls. 

Design Tips

Due to the ESC / POS Protocols it is reccommended to use the maximum width of the certificate in the Designer as a margin will be applied automatically to all content. 

If using images then try to use black and white images to ensure they print as expected, print quality may be lower over bluetooth than via USB so use simple, bold images where possible.