Mobile SIM Card

Decoders can use any SIM card which supports data upload to connect via the 4G/LTE Modem. The SIM card slot is located on the Main Panel. 

By default the decoder will attempt to use Automatic APN settings, these should work for most SIM cards globally however in some cases you may need to configure the APN manually, or if your SIM card has a PIN then this will also need to be set. 

To configure these settings, open the Menu and navigate to the Upload menu, here you can enter the SIM PIN if required and set the Mobile APN to Manual. 

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To configure the APN settings you will need to open the Browser Interface of the decoder via an ethernet connection, and enter the system IP address into your browser. 

When upload is enabled, if using a SIM card then the main screen will cycle the IP address between the IP setting and the mobile connection status, when it shows Mobile: Connected then the SIM card has successfully connected to the internet. 

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If your mobile network does not connect automatically then see the GSM connection process stages to troubleshoot. 

Ethernet (LAN)

If you already have a network setup which is providing an internet connection then you can connect the decoder via an ethernet cable to your network. 

See the Ethernet guide for the decoder to configure this correctly. 

If the network you are connected to is providing an internet connection then an asterisk will be displayed next to IP on the main screen.