If you are located in the US or Canada please note the following when sending in hardware for upgrades or repairs.

• Always use a shipping service provider like UPS, FedEx, or DHL. Don't use your local post office.
• We recommend shipping insurance.
• Always write the RMA order number on the box so that we can quickly and easily assign the shipment to your order.

Shipping address:

RACE RESULT Americas Inc.
Julia Bellamy
609 S Taylor Ave Unit E
Louisville, CO 80027
USA

The following items can´t be repaired in Boulder and should be sent directly to our HQ in Germany for repair unless otherwise requested by one of our support personnel.

• Loop Box
• USB Timing Box
• Management Box
• Active Extension

Please see RMA & Upgrades :: HQ Germany for our HQ address.

If you have any questions, please write to us at info.usa@raceresult.com