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Frequently Asked Questions regarding bib numbers (FAQ)

How do I order bibs?

If you already know what you need, you can order your bibs very easily from our online shop, and send us your design. We will shortly create a preview, and send you a link for print approval.

Or, just send us an email with your logos and a short description of your desired bibs, and we will send you an offer and a preview.

For more details, please have a look at this short video and at this infographic.


What are the printing guidelines for my layout?

We accept all standard formats (JPG, PDF, etc.). You can send us your complete layout (without numbers), or only your logos and texts. In that case, we will be pleased to create the layout for you.

If you send us a complete layout, ready to print, please build your file according the printing guidelines in this PDF.
To help you create your layout, you can dowload one of these templates: InDesign, Illustrator, Photoshop.

Do I pay extra for different background colors within the same order?

No. When you order 4C bib numbers, you can choose different background colors without any extra costs. Please let us know your requirements, or send us the corresponding layouts.

Can I preview my order before production?

Yes, we will send you a preview of your order. You can ask for modifications, or approve the draft to send it to production. Please note that the colours on your screen and on the finished printed bibs may be slightly different.

Do I pay extra to personalize my numbers?

We charge $ 15 per order for personalized numbers (e.g. with the participants' name).

How can I send the data to personalize the bibs?

If you are using race|result 11 for your event, you can simply define the ID of your event file when you order. If not, please send us the data in an Excel file.

Do I pay extra to have a bar-code printed on my bibs?

No.

What is the amount of the setup fee, and when do I pay it?

The Set Up Fee is $ 25 and applies to every bib order. You only pay it once per order.

How long does delivery take?

You choose your delivery time. An Express production and delivery option is available. After you have approved our draft, you will always receive your bibs within 2 days plus delivery time. If needed, your bibs can be delivered to you on the next working day.

What does delivery cost?

The delivery costs depend on the weight and the size of your packet, as well as on your adress and selected delivery time. At the end of the order process, you choose your delivery time and costs between different options.