If you are located in the US or Canada please note the following when sending in hardware for upgrades or repairs.

• Always use a shipping service provider like UPS, FedEx, or DHL. Don't use your local post office.
• We recommend shipping insurance.
• Always write the RMA order number on the box so that we can quickly and easily assign the shipment to your order.

Shipping address:

RACE RESULT Americas Inc.
Mark Bockmann
609 S Taylor Ave Unit E
Louisville, CO 80027
USA

The following items can not be repaired in Boulder and should be sent directly to our HQ in Germany for repair unless otherwise requested by one of our support personnel.

• Loop Box
• USB Timing Box
• Management Box
• Active Extension

Please see RMA & Upgrades :: HQ Germany for our HQ address.

If you have any questions, please write to us at info.usa@raceresult.com