Forgot your password? Register
Possible Excel import error messages

When importing participants it is possible to receive an error message if something in your import file is incorrect. Below is a list of possible error messages with explanations and possible fixes.

Bib Not Unique, Bib xx.

  • This indicates you have more than one of the same bib numbers in the Bib column. 
  • In your Excel file, check the Bib column for duplicates. It helps to sort your file by the Bib value.

Bib Existing

  • This error happens when you are trying to import a list of participants and mapping on a value other than Bib.
  • This error indicates that one of the participants being imported has a Bib value that already exists in the event file and the mapping value does not line up.
  • For example, Bib 100 exists in the event file with a mapping value of 1. You try to import bib 100 under a mapping value of 2. Bib Existing error will be thrown.

Bib must not be negative

  • The Bib column must not be a negative number
  • The Bib column must be a whole number, not decimal values

No columns for participant mapping selected

  • When using the import mode "only update existing particiapnts", you must define at least one mapping field.

[n] row(s) with empty particiapnt mapping fields

  • When using the import mode "only update existing participants", all participants being imported must have a value in the column used for mapping.
  • [n] represents the number of rows effected
  • effected rows will be highlighted in red

participant mapping fields are not unique in import date: John, Doe

  • This means that two rows in your import file have the same mapping values
  • In the above, John, Doe is listed twice in the import file

participant mapping fields are not unique in existing event: John, Doe

  • This means that there are duplicate mapping values in the event file
  • In the above, John, Doe exists as two participants in the event file

 

×

Do you have a question?

Our team is happy to advise you personally.

Contact us!

The team at RACE RESULT will be happy to assess your individual needs, troubleshoot existing issues and answer any questions that you might have. Feel free to reach out through the provided form now.

If you have a support question, please add your event ID!

I have read the data privacy terms.