I forgot to set the Start Time and don't know what it was.
Check the list of chip reads (Timing Module -> Chip Reads) and look for the time when suddenly many detections come in. Set the start time to the nearest second before. When using Raw Data Mode, results will be recalculated automatically.
The decoder did not have a power supply and turned off after a while during the race.
Connect the decoder to a power supply, start the decoder, and set the time using the same method. Then, start the Timing Mode on the decoder by pressing the START button.
The start time has been saved as a finish time / The finish time has been saved as the start time.
This usually happens when your Minimum Lap Time is either too long or too short. Check your Minimum Lap Time settings.
I would like to start the next contest although the last athlete of the previous contest has not finished yet.
By using Raw Data Mode this is no longer an issue as your Start / Finish is the same timing point.
Unwanted Detections
By working with Raw Data you do not need to worry about too many detections. Provided that your setup follows the guidelines given, unnecessary times will be automatically ignored by the system.
If you really need to ignore a detection manually, untick the checkbox "Valid" in either Timing Module -> Chip Reads or Participants Window -> Timing Raw Data.
Lost connection
Maybe the connection between the laptop and the decoder is lost once in a while. The reasons are numerous, e.g. when cables have accidentally been pulled out or due to power shortages. In those cases, you will need to re-connect once the problem has been solved. All detections that have been recorded will then be read from the decoder, or you can press the blue replay button in the timing tab to replay all data from the decoder.
Complete crashes and “total chaos“
No matter what happens, you can always login to the decoder directly by entering the IP address in your web browser, e.g. http://192.168.1.210. Thus, you are still able to download the files with all detections, edit if necessary, and read all detections into the Timing Module by clicking "Read Passings File".
You can also plug in a USB stick. The decoder will then copy all detection files to the stick.