RACE RESULT is launching an Online Training program, hosted on Zoom, in the Spring of 2020.

Find the time and date of all the sessions and register for the Online Training at https://www.raceresult.com/fw/support/academy.php

Once registered, you will receive the link to access the Online Training on Zoom. Below are some guidelines to follow to ensure a smooth and successful session for everyone attending.

Creating your account on Zoom

To attend, it is best to create an account on Zoom, at https://zoom.us/signup

All you need to create your account is an email address. Creating a basic account is free.

Joining the Online Training

When you click on the link to the Zoom meeting, your browser will open a new tab and give you the option to download and install Zoom on your computer. We recommend you do this, so as to benefit from all the features of the software.

Note that Zoom is also available as a mobile application on your smartphone or tablet, but to make the most of the training you probably want to attend using a device with a large screen.

We ask you to join the meeting around 10-15 minutes before it starts, as we will start on the dot every time. If you join before the host has started the meeting, take the opportunity to test your speakers, microphone and camera.

Please also let everyone know who you are by renaming yourself in the participants list, ideally by choosing a clear name ( Firstname Lastname, Company (Country) ). You can access the list of participants from the meeting controls at the bottom of the screen. These may be hidden when a screen is shared, to display them simply hover your mouse at the bottom.
We reserve the right to remove participants from the meeting who do not state clearly who they are, or do not respect the rules of the meeting.

Asking questions

We are anticipating numbers of attendees, some users may be on a limited internet connection. When you first join the meeting, we kindly ask you to make sure your camera is off and your microphone is muted, the latter helps avoid unnecessary distractions during the session. It may be that the meeting moderator sets everyone to mute by default.

If you have a question during the training, please write it in the meeting's chat, which you can access from the meeting controls at the bottom of the screen. The moderator of the meeting will review questions, and select questions that are relevant to the topic being currently discussed. The moderator may then ask you to ask your question, and turn your microphone on. You are welcome to then activate your camera if you wish to.

If you do activate your camera and don't want to show everyone your messy living room, you can set a virtual background with a picture from where you live or from a cool event you timed. You access this feature with the arrow next to the "Start video" button.

Will the training be recorded?

This Online Training is designed for interaction, not for marketing or documentation purposes. We will be covering content that is all documented in the Knowledge Base, and simply explaining it differently and giving you the opportunity to ask for more information.

These Online Training sessions will not be recorded and will not be available to watch later. To watch, you need to attend the live session.