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Shipping & Testing

We ship the systems to arrive Friday prior to race day, at the latest. Usually we can ship the systems a few days earlier. We highly recommend to setup the hardware and simulate the race. You can use the ordered bibs for this, they will still work on race day. Indeed, you can also order a spare bib for testing purposes. By simulating the race, you make yourself more confident with the setup of the systems and the necessary configurations. If something remains unclear, there is enough time to contact our support team,

For testing purposes, you can use a copy of your event file, which you can delete afterwards. In your online event, navigate to "Overview > Technical Information" and download a backup of this event file. Open this file and perform the test.

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Contact us!

The team at RACE RESULT will be happy to assess your individual needs, troubleshoot existing issues and answer any questions that you might have. Feel free to reach out through the provided form now.

If you have a support question, please add your event ID!

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