We care for our customers

Developing the world's best timing hardware and software is not enough for us. We want our customers to be the best race timers on the market.
That is why we offer extensive multi-channel support for all your hardware and software questions.

Practical Guides

For a quick overview and an easy start into your event, these articles in our Knowlegde Base will help you.


Passive System

Manual Timing

USB Timing Box

Support Team

Aaron Clarke

Andre Robl

Sascha Hornung

Thorsten Griesbach

Bryce Longacre

Lars Späth

Elliot Tabraham-Dowers

Rubens Koleczko

Eric Yong Cheen Khen

Felix Schöppe

Ulisse Mariangeli

Dirk Baumgärtner

Personal help

The Knowledge Base doesn't provide a fitting answer to your question? You are facing issues with your hardware or your event file in RACE RESULT 12? Feel free to contact us via email stating your customer number.
We monitor our emails constantly, and will do our best to always answer inquiries within 24 hours.

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